Crypto.com

The stadium-named crypto app: exchange, card, and a metal hierarchy.

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7.2Solid
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Five questions

At a glance

  • Is it a bank?

    No. Crypto.com is not a bank. Your money sits with BIN sponsors by country (historically various EU/UK issuers).

  • If it fails?

    Crypto not insured. Card is a spend product on a crypto/fiat account.

  • Salary?

    Not listed. An IBAN or sort code is not automatically a salary account.

  • Open from abroad?

    Residency and KYC are gated. An App Store listing is not proof you can onboard.

  • Monthly fee

    Card tiers gated by CRO stake (terms change — verify)

  • Account number

    No IBAN-class local rail on this file.

NeoBankDB Verdict

Licence first · score second

7.2

/10 · Solid

A crypto card with a marketing budget. Score the current stake table, not the 2021 one. RedotPay is often simpler for pure USDT spend.

What it is

Crypto.com (Monaco) is a Singapore-headquartered crypto app. The Visa card is the consumer object. Benefits historically required a CRO lockup; those tables change. Crypto balances are not bank deposits. NeoBankDB is not this brand. Open only on the official homepage listed here. Outbound goes through /go and pauses. We do not deep-link /login, /signin, or app-store intercept pages. We do not host a login form. We do not put the brand in a subdomain. Official homepage: https://crypto.com

Best for: Users who want a metal crypto card and will read the stake terms twice.

Last checked 2026-09-17. Not advice.

What it does well

  • +Card design and Apple Pay
  • +Brand everywhere
  • +App craft

What to watch

  • −CRO-gated benefits moved
  • −Trustpilot is a war zone
  • −Rewards ≠ safety

Who holds the money

The account

How money actually moves

Who holds the cash
Exchange omnibus / customer assets
How money moves
ACH / USD · Faster Payments · Crypto on-ramp
Built for
Travel
Settlement
Card auth in seconds
Freeze risk
Compliance holds on fiat ramps are common
Card
Crypto.com lists a physical card and a virtual card and a metal card on visa, plus Apple Pay and Google Pay. Confirm the live product in the app — a card is not a current account.

Licence first

Safety

Crypto not insured. Card is a spend product on a crypto/fiat account.

Who holds the money: BIN sponsors by country (historically various EU/UK issuers)

  • Multiple VASPExchange + card programme by market · Singapore / global

Fees

Monthly
Card tiers gated by CRO stake (terms change — verify)
FX markup
FX on card + spread on crypto sell
ATM
Tiered ATM

Features

  • –IBAN
  • –Fee-free core
  • ✓Multi-currency
  • ✓Apple Pay
  • ✓Google Pay
  • ✓Virtual card
  • ✓Physical card
  • ✓Metal card
  • ✓Crypto
  • –Stocks
  • –Business
  • –Kids
  • –Halal
  • Visa cards including metal
  • Spot crypto
  • CRO rewards (variable)
  • Pay

Score

Safety25%
6.4
Fees20%
6.6
Features15%
8.4
App15%
8.4
Global15%
8.4
Support10%
5.2

Change log

Full log

No dated notes yet. When the licence, fees, or status moves, it lands here.

Straight answers

FAQ

01

Where is the official site?

NeoBankDB is not this brand. Open only on the official homepage listed here. Outbound goes through /go and pauses. We do not deep-link /login, /signin, or app-store intercept pages. We do not host a login form. We do not put the brand in a subdomain. Official homepage: https://crypto.com Outbound through /go only. No login deep-link.

02

Is Crypto.com a bank?

Crypto.com is filed as Exchange + card programme by market. The named regulator is Multiple VASP. Still read the entity on the statement before you send money.

03

What happens to money in Crypto.com if it fails?

Crypto not insured. Card is a spend product on a crypto/fiat account.

Ratings and reviews

No published user reviews yet. The NeoBankDB score still comes from licence, fees, and the product — not from an empty star average.

Rate & review

Used Crypto.com?

Stars plus a short note. We publish after a NeoBankDB read. “Verified user” is our tick, not yours.

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