Zing

HSBC’s UK digital brand for newcomers. Retired.

NeobankTravel moneyclosedUnited Kingdom
Closed 2024-10

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6.7Mixed
Alternatives

Five questions

At a glance

  • Is it a bank?

    No. Zing is not a licensed bank. Confirm who the money sits with before you send salary there.

  • If it fails?

    Would have followed HSBC entity — brand is gone

  • Salary?

    Not listed. An IBAN or sort code is not automatically a salary account.

  • Open from abroad?

    Residency and KYC are gated. An App Store listing is not proof you can onboard.

  • Monthly fee

    Was free-ish

  • Account number

    No IBAN-class local rail on this file.

NeoBankDB Verdict

Licence first · score second

6.7

/10 · Mixed

Incumbent digital brands die when they cannot beat Monzo on love or Wise on FX.

What it is

Zing was HSBC’s UK app aimed at newcomers. HSBC retired it. The graveyard needs incumbent casualties, not only startups.

Best for: Historical — bank-owned digital brand.

Last checked 2026-08-01. Not advice.

Closed 2024-10

HSBC retired the Zing brand; features folded or dropped.

What it does well

  • +HSBC balance sheet

What to watch

  • −Brand killed

Who holds the money

The account

How money actually moves

Who holds the cash
Safeguarded or partner-bank
How money moves
Faster Payments
Built for
Personal · Travel
Settlement
App-ledger instant; bank rails per corridor
Freeze risk
Closed — no new customers
Card
Zing lists a physical card and a virtual card on visa, plus Apple Pay and Google Pay. Confirm the live product in the app — a card is not a current account.

Licence first

Safety

Would have followed HSBC entity — brand is gone

  • PRA / FCAHSBC-backed · United Kingdom

Fees

Monthly
Was free-ish
FX markup
Was the pitch vs high-street
ATM
—

Features

  • –IBAN
  • ✓Fee-free core
  • –Multi-currency
  • ✓Apple Pay
  • ✓Google Pay
  • ✓Virtual card
  • ✓Physical card
  • –Metal card
  • –Crypto
  • –Stocks
  • –Business
  • –Kids
  • –Halal
  • Newcomer current account
  • FX

Score

Safety25%
8.0
Fees20%
7.0
Features15%
6.0
App15%
7.0
Global15%
5.0
Support10%
6.0

Change log

Full log

No dated notes yet. When the licence, fees, or status moves, it lands here.

Available in

Straight answers

FAQ

01

Is Zing a bank?

Zing is filed as HSBC-backed. The named regulator is PRA / FCA. Still read the entity on the statement before you send money.

02

What happens to money in Zing if it fails?

Would have followed HSBC entity — brand is gone

03

What does Zing charge each month?

The monthly fee on this file is Was free-ish. Fees change — open the operator's pricing page if it is linked.

Ratings and reviews

No published user reviews yet. The NeoBankDB score still comes from licence, fees, and the product — not from an empty star average.

Rate & review

Used Zing?

Stars plus a short note. We publish after a NeoBankDB read. “Verified user” is our tick, not yours.

Your rating

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