United Arab Emirates
activeNeobank
- HQ
- Dubai
- Fee
- AED 0 if salary ≥ AED 5,000 or spend/balance waivers; else AED 25/mo
Mashreq NEO
Mashreqbank PSC digital brand. CBUAE. Not a separate digital-bank licence. Not Liv.
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7.3Solid
AlternativesFive questions
At a glance
Is it a bank?
Yes — Digital brand of Mashreqbank PSC. Not a separate CBUAE digital-bank licence (Central Bank of the UAE). Still read the entity on the statement.
If it fails?
UAE bank-deposit protection follows Mashreqbank PSC as a CBUAE licensed bank. NEO is a brand — shared with other Mashreq deposits. Confirm the live scheme copy.
Salary?
Not listed. An IBAN or sort code is not automatically a salary account.
Open from abroad?
Residency and KYC are gated. An App Store listing is not proof you can onboard.
Monthly fee
Digital SKUs including NEO BIZ — confirm live
Account number
No IBAN-class local rail on this file.
NeoBankDB Verdict
Licence first · score second
7.3
/10 · Solid
Mashreq NEO is Mashreqbank PSC. CBUAE. The deposit sits at Mashreq. NEO BIZ and the July 2026 NEO On Arrival visitor SKU are products, not a second charter. Liv is Emirates NBD. Wio is a digital bank. Three UAE objects. Directories call NEO a neobank because the letters are Latin. This desk writes Mashreqbank PSC.
What it is
Dubai incumbent, digital skin from 2019. Euromoney still hands Mashreq digital-bank trophies in 2026. Trophies are not a licence class. The CBUAE name is.
Best for: UAE residents and firms who want Mashreq in an app, not Emirates NBD’s Liv.
Last checked 2026-08-30. Not advice.
What it does well
- +Named CBUAE bank
- +NEO BIZ is still Mashreq
- +Visitor SKU is a 2026 product, not a second licence
- +Not a fintech with a mystery partner
What to watch
- −UAE-resident / visa
- −Shared cap with Mashreq
- −Fee schedule is bank-shaped
- −Directories invent a startup charter
Who holds the money
The account
- Partner bank
- Mashreqbank PSC
How money actually moves
- Who holds the cash
- Bank balance
- How money moves
- In-app ledger
- Built for
- Personal · Business
- Settlement
- App-ledger instant; bank rails per corridor
- Freeze risk
- Bank-grade; still not freeze-proof
- Card
- Mashreq NEO lists a physical card and a virtual card on visa, plus Apple Pay and Google Pay. Confirm the live product in the app — a card is not a current account.
Licence first
Safety
UAE bank-deposit protection follows Mashreqbank PSC as a CBUAE licensed bank. NEO is a brand — shared with other Mashreq deposits. Confirm the live scheme copy.
Who holds the money: Mashreqbank PSC
- Central Bank of the UAEDigital brand of Mashreqbank PSC. Not a separate CBUAE digital-bank licence · United Arab Emirates
Fees
- Monthly
- Digital SKUs including NEO BIZ — confirm live
- FX markup
- Bank tariff
- ATM
- Mashreq network
Features
- –IBAN
- –Fee-free core
- –Multi-currency
- ✓Apple Pay
- ✓Google Pay
- ✓Virtual card
- ✓Physical card
- –Metal card
- –Crypto
- –Stocks
- ✓Business
- –Kids
- –Halal
- AED digital current
- NEO BIZ one-day KYB pitch
- Visitor SKU (NEO On Arrival, 2026)
- CBUAE via Mashreq
- Not Liv
Score
- Safety25%
- 8.2
- Fees20%
- 7.0
- Features15%
- 7.6
- App15%
- 7.8
- Global15%
- 5.4
- Support10%
- 6.8
Change log
Full logProduct
NEO On Arrival visitor SKU
Still Mashreqbank PSC. CBUAE. Not a separate digital-bank licence. Not Liv.
Available in
Straight answers
FAQ
01Is Mashreq NEO a bank?
Mashreq NEO holds a banking-style licence (Central Bank of the UAE). Still read the legal entity on the statement, not the app icon.
02How is money protected?
UAE bank-deposit protection follows Mashreqbank PSC as a CBUAE licensed bank. NEO is a brand — shared with other Mashreq deposits. Confirm the live scheme copy.
03Where is Mashreq NEO available?
We list 1 market on NeoBankDB. Residency and onboarding rules still sit with Mashreq NEO.
04Card and wallets?
Mashreq NEO lists a physical card and a virtual card on visa, plus Apple Pay and Google Pay. Confirm the live product in the app — a card is not a current account.
05Can I open Mashreq NEO remotely?
Residency and KYC are gated. An App Store listing is not proof you can onboard from your country.
Ratings and reviews
No published user reviews yet. The NeoBankDB score still comes from licence, fees, and the product — not from an empty star average.
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