Synapse

The BaaS middleware that froze other people’s money.

NeobankbankruptUnited States
Closed 2024-04

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4.1Caution
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Our take

Desk verdict

If a US fintech cannot name the insured depository and show that the ledger lives there, score safety like this.

Synapse was banking-as-a-service plumbing for dozens of US fintechs. In 2024 it collapsed and end-user funds froze. Partner banks were solvent; the records were not. Every Chime/Mercury-style review in this register is written in that shadow.

Synapse lists BaaS middleware under Partner banks in United States. On safeguarding we currently write: FDIC pass-through only works if records at the insured bank are right — they were not. An AML programme is claimed. There is no IBAN-class local rail on the flags we store. We list 1 live markets on the product. As we score the sticker: monthly —; FX —; ATM —. This desk would open it for: The case study behind every ‘who holds the deposit?’ line in this register.

What it does well: . What to watch: Bankrupt middleware. Desk score 4.1 / 10 (safety 1.5, fees 7.0, features 7.0, app 6.0). Last verified 2026-08-01. Headquartered in San Francisco, United States; founded 2014. None of this is advice — it is a file so you can read the entity before the card colour.

Best for: The case study behind every ‘who holds the deposit?’ line in this register.

Closed 2024-04

Chapter 11. Ledger breaks between Synapse and partner banks left end-users unable to access funds even when banks were solvent.

Pros

    Cons

    • Bankrupt middleware

    How it actually works

    Custody
    Insured bank deposit
    Local rails
    ACH / USD
    Built for
    Personal
    Settlement
    App-ledger instant; bank rails per corridor
    Review risk
    Closed — no new customers
    Pay surface
    No card rail listed

    Safety

    FDIC pass-through only works if records at the insured bank are right — they were not

    • Partner banksBaaS middleware · United States

    Fees

    Monthly
    FX markup
    ATM

    Features

    • IBAN
    • Fee-free core
    • Multi-currency
    • Apple Pay
    • Google Pay
    • Virtual card
    • Physical card
    • Metal card
    • Crypto
    • Stocks
    • Business
    • Kids
    • Halal
    • Was: BaaS APIs for neobanks

    Score

    Safety25%
    1.5
    Fees20%
    7.0
    Features15%
    7.0
    App15%
    6.0
    Global15%
    2.0
    Support10%
    1.0

    Change log

    Full log

    No dated notes yet. When the licence, fees, or status moves, it lands here.

    Available in

    FAQ

    Is Synapse a bank?+

    Synapse is not a licensed deposit-taker in the classic sense. Treat the balance as a fintech ledger until you confirm the holder.

    How is money protected?+

    FDIC pass-through only works if records at the insured bank are right — they were not

    Where is Synapse available?+

    We list 1 market desk on the desk. Residency and onboarding rules still sit with Synapse.

    Card and wallets?+

    No card rail listed

    Ratings and reviews

    No published user reviews yet. The desk score still comes from licence, fees, and the product — not from a empty star average.

    Rate & review

    Used Synapse?

    Stars plus a short note. We publish after a desk read. “Verified user” is our tick, not yours.

    Your rating

    From the desk