Maya

Philippine digital bank and wallet that outgrew the e-money label.

Legal entity: Two entities. Maya Philippines, Inc. — BSP-licensed EMI / remittance / operator of payment systems; the Maya Account is an e-wallet and is not PDIC (Maya.ph terms). Maya Bank, Inc. — BSP digital bank; deposits insured by PDIC up to ₱1,000,000 per depositor (Maya Bank site).

NeobankactivePhilippines

Tap a star to jump to reviews

7.2Solid
Alternatives

Five questions

At a glance

  • Is it a bank?

    No. Maya is not a bank. Your money sits with Maya Bank, Inc..

  • If it fails?

    Maya Account (Maya Philippines, Inc.): not PDIC — ‘not a depository account’ (Maya.ph terms). Maya Bank, Inc. deposits: PDIC up to ₱1,000,000 per depositor (Maya Bank).

  • Salary?

    Maya Bank savings can take bank credits where Maya Bank offers them. The Maya.ph e-wallet is not a PDIC deposit account — Maya’s own terms say it is not a depository account.

  • Open from abroad?

    Philippine KYC. Wallet vs bank are different onboarding files.

  • Monthly fee

    Free wallet · bank products vary

  • Account number

    No IBAN-class local rail on this file.

NeoBankDB Verdict

Licence first · score second

7.2

/10 · Solid

Label Maya Bank deposits as PDIC-eligible products and the wallet as EMI. That sentence is the review.

What it is

Maya (PayMaya) holds a BSP digital-bank licence alongside an e-money heritage. GCash remains the wallet competitor. PDIC is for the bank, not every peso in the app.

Best for: Philippine residents who want bank + wallet in one super-app.

Last checked 2026-08-01. Not advice.

What it does well

  • +Digital bank licence
  • +Scale vs GCash on the bank side
  • +Everyday rails

What to watch

  • −Wallet vs bank confusion inside one app
  • −Not for non-residents

Legal entity, not the app icon

Who is behind it

Legal name
Two entities. Maya Philippines, Inc. — BSP-licensed EMI / remittance / operator of payment systems; the Maya Account is an e-wallet and is not PDIC (Maya.ph terms). Maya Bank, Inc. — BSP digital bank; deposits insured by PDIC up to ₱1,000,000 per depositor (Maya Bank site).

Who holds the money

The account

Partner bank
Maya Bank, Inc. / Maya Philippines, Inc. — product-dependent
Remote open
Philippine KYC. Wallet vs bank are different onboarding files.
Onboarding
Philippine KYC. Upgrading wallet → Maya Bank savings is a separate step.
KYC documents
Philippine identity documents as BSP AML requires.
Minimum age
Follow Maya/Maya Bank live terms (do not assume 18 across both products).
Salary / payroll
Maya Bank savings can take bank credits where Maya Bank offers them. The Maya.ph e-wallet is not a PDIC deposit account — Maya’s own terms say it is not a depository account.
Local rails
Philippine Instapay/PESONet on bank products; wallet rails on the EMI.

How money actually moves

Who holds the cash
EMI safeguarded funds
How money moves
Crypto on-ramp
Built for
Personal
Settlement
App-ledger instant; bank rails per corridor
Freeze risk
Compliance holds on fiat ramps are common
Card
Maya lists a physical card and a virtual card on visa, plus Google Pay. Confirm the live product in the app — a card is not a current account.

Licence first

Safety

Maya Account (Maya Philippines, Inc.): not PDIC — ‘not a depository account’ (Maya.ph terms). Maya Bank, Inc. deposits: PDIC up to ₱1,000,000 per depositor (Maya Bank).

Who holds the money: Maya Bank, Inc.

  • Bangko Sentral ng PilipinasDigital bank + EMI heritage · Philippines

Fees

Monthly
Free wallet · bank products vary
FX markup
On overseas card spend
ATM
Cash-in / cash-out fees via partners
Interest
Maya Bank savings promotions

Features

  • –IBAN
  • ✓Fee-free core
  • –Multi-currency
  • –Apple Pay
  • ✓Google Pay
  • ✓Virtual card
  • ✓Physical card
  • –Metal card
  • ✓Crypto
  • –Stocks
  • –Business
  • –Kids
  • –Halal
  • Wallet and digital bank
  • Bills, QR, send
  • Credit and savings
  • Crypto adjacency (product-dependent)

Before you tap Sign up

How to open

  1. Step 1

    Pick wallet or bank

    Maya Philippines, Inc. is the EMI wallet. Maya Bank, Inc. is the digital bank. They are not the same licence.

  2. Step 2

    Philippine KYC

    BSP AML. Upgrading to Maya Savings is not automatic PDIC on the wallet.

  3. Step 3

    Read PDIC on the right entity

    Only Maya Bank deposits carry PDIC ₱1,000,000. The wallet terms say it is not a depository account.

Official help: www.mayabank.ph/about-maya-bank/

Operator documents

Their own papers

These are the operator’s documents. They outrank this review if they disagree.

Score

Safety25%
7.4
Fees20%
8.2
Features15%
8.2
App15%
8.2
Global15%
3.6
Support10%
6.6

Change log

Full log

No dated notes yet. When the licence, fees, or status moves, it lands here.

Available in

Straight answers

FAQ

01

Is Maya a bank?

No. Maya is filed as Digital bank + EMI heritage. The money sits with Maya Bank, Inc..

02

What happens to money in Maya if it fails?

PDIC on digital-bank deposit products; wallet balances follow EMI rules

03

What does Maya charge each month?

The monthly fee on this file is Free wallet · bank products vary. Fees change — open the operator's pricing page if it is linked.

Ratings and reviews

No published user reviews yet. The NeoBankDB score still comes from licence, fees, and the product — not from an empty star average.

Rate & review

Used Maya?

Stars plus a short note. We publish after a NeoBankDB read. “Verified user” is our tick, not yours.

Your rating

Alternatives